Zásady vrácení peněz

Product return-

If the product cannot be used due to quality problems, you need to cooperate with us to find out the cause of the fault. We will send you spare parts after finding out the reason. If it can't be repaired, we allow the goods to be returned and replaced. When returning goods, please pack all accessories and tools together and fix them in the box. The customer who returns the goods is responsible for the freight.

After receiving the returned goods and confirming that the goods are complete, a refund will be issued within 3 working days. 7 working days will arrive your account.

If the printing consumable products have been opened, return is not supported.

Full refund-

If the goods are lost in transit or meet the above return requirements, we agree to refund the goods in full. No refund can be applied for the damage caused by the fault of a third party or the customer's own fault.

Partial refund-

If there are some defects in the product, we will agree to a partial refund without affecting the main function.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

If you need to apply for refund, please email us: service@antinsky.com