1. What payment way is available by CREAT3D?
Alibaba Assurance Trade order, T/T are suggested; Paypal, Western Union, Wechat, Alipay are also available.
2. What is your term of delivery?
We accept EXW, FOB, CIF, DDU,DDP,etc terms.
3. What about the lead time for mass production?
Honestly, it depends on the order quantity and the season. Please contact salesman to learn more information.
4. Do you offer a guarantee for the products?
Yes, we offer one year warranty for our products.
5. Do you have any certificates on your products?
Yes, our factory proved CE, FCC, RoHS,etc certificates.
6. Is it possible to do a customized order?
Yes, OEM, ODM are supported, customize your own brand, logo and package box are our strong point. OEM MOQ: 1000kgs.
7. Could you send products to my country?
Yes, we do business in every corner of the world, please contact us to consult the details delivery charge.
8. If outside of China(Mainland), must I pay customs duties, import taxes, VATS, etc...?
It depends on the delivery terms, price of EXW, FOB, CIF, DDU not incldue Customs fees, import taxes, and VAT. DDP price incldue Customs fees, import taxes, and VAT.